Phishing Scams/Breaches

Put phishers on the hook

Learn how to fight the scams

Today’s criminals are more likely to use a fake email to steal your credit union account number than they are to pick a lock and take your TV and jewelry. The good news is that there are a lot of effective ways to fight back against scam artists and data phishers.

PHISHING COMES IN MANY FORMS
• E-Mail “Phishing”: Phishing is a scam to steal valuable information such as credit
card and Social Security numbers, user IDs, and passwords. In phishing, an official-
looking e-mail is sent pretending to be from a bank, credit union or retail
establishment.

• Telephone “Vishing”: Vishing (Voice phishing) is the voice counterpart to phishing.
Instead of being directed by e-mail to a website, an e-mail message asks the user to
make a telephone call. The call triggers a voice response system which asks for the
user’s personal or financial information.

• Text Message “Smishing”: Smishing (SMS Phishing) is the mobile phone
counterpart to phishing. A text message is sent to the user’s cell phone with some
ploy to click on a link and send personal information through text messages.

• Mail “Letter Phishing”: This scam is where a letter is sent through the mail to
individuals asking them to respond by calling a phone number. The letter advises
the individual that they must respond for their own protection.

FIGHT BACK!

• Never provide personal information if you did not initiate the contact.
• Never click on the link provided in an e-mail you believe may be fraudulent. It may
also contain a virus that can contaminate your computer. Go the company’s
website directly, instead.
• Review account statements regularly to ensure all charges and transactions are
correct.
• If you never entered the lottery, you can’t win. You can’t win a prize in a lottery if you
didn’t buy a lottery ticket.
• Look at the sender’s e-mail address. Most scammers use e-mail accounts such as
Yahoo, Hotmail, MSN, etc.
• People fall victim to these scams primarily because they are unaware or the offer
seems so real. Only your non-response to this activity will help make it disappear.
• Spread the word and tell everyone you know about these clever scams and how not
to fall victim to them.
• If you have any questions about phishing, please call CCCU at 1 868 662 9270.

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